Car Repair Specialist – French Speaking
Your tasks
Your responsibilities:
- Respond to all calls, emails and requests for technical 1st level support.
- Analyse technical problems (root cause analysis) with cars and/or light goods vehicles (LGV) and/or heavy goods vehicles (HGV) of all brands and provide technical assistance to customers.
- Follow defined working instructions and escalation processes for all possible types of incidents.
- Track all incidents in our internal incident management system.
- Maintain communication with other Bosch sites, departments and colleagues who are engaged in the support processes.
- Input for FAQ and knowledge database.
- Providing professional accomplished communication to a wide range of customers.
Your profile What distinguishes you?
- A minimum of 1-3 years of experience working in workshops with cars and/or LGV/HGV.
- Educated and qualification as a master mechanic/automotive mechatronics technician
(mechanics and/or electronics) or automotive service technician. - Excellent customer service experience.
- Excellent English and French language skills both orally and in writing.
- Confident, professional telephone manner.
- Attention to detail with methodical troubleshooting skills.
- The ability to work effectively as part of a team.
- Basic understanding of IT skills
What distinguishes you?
- A minimum of 1-3 years of experience working in workshops with cars and/or LGV/HGV.
- Educated and qualification as a master mechanic/automotive mechatronics technician
(mechanics and/or electronics) or automotive service technician. - Excellent customer service experience.
- Excellent English and French language skills both orally and in writing.
- Confident, professional telephone manner.
- Attention to detail with methodical troubleshooting skills.
- The ability to work effectively as part of a team.
- Basic understanding of IT skills
Contact & additional information
Your future job location offers you: flexible work time options, hybrid home/office based working options, benefits and services, employee discounts, room for creativity and centrally city based location.
Operational Hours:
► Monday to Friday: 08.00 - 18.00
Welcome to Liverpool
At Bosch, we care; for you, our business, and our environment.
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. Work #LikeABosch.
Location benefits
Company pension scheme
Secure your future with our company pension—matched contributions up to 8%.
Onsite Kitchen Facilities
Heat up, chill, or prep your meals with ease—our kitchens are equipped with microwaves and fridges for your convenience.
Well connected to public transport
This locations offer easy access to trains and/or buses—making your commute smooth, fast, and eco-friendly.
Committed to DEI
At Bosch, diversity, equity, and inclusion are at the heart of our culture—everyone is valued, respected, and empowered to thrive.
Well being and mental health programs
Your wellbeing matters—access mental health programs, Employee Assistance Programs (EAPs), and support whenever you need it.
Benefits & Services
Enjoy a range of perks—from Bosch product discounts to savings at popular high street brands. We've got your back, in and out of work
Similar Jobs
Do you need technical support?
We look forward to your inquiry.