Warranty and Progress Payment Responsible- Istanbul
Çalışma Modeli
On-site
Çalışma Alanı
Satış
Pozisyon Türü
Profesyonel
Başlangıç Tarihi
İhbar süresine göre
Çalışma Şekli
Tam zamanlı
İş Birimi
Home Comfort
Seni bu rolde neler bekliyor?
- Govern end-to-end warranty processes (policy execution, claim validation, financial settlement)
- Perform technical assessments on claims, rejections, and failure patterns
- Manage progress payment cycle for service partners (target setting, performance scoring, payment approvals)
- Ensure financial accuracy, timely payments, and risk mitigation in all transactions
- Monitor service partner KPIs and integrate results into payment decisions
- Drive warranty cost control and implement continuous improvement actions
- Define and maintain warranty policies, pricing structures, and reimbursement models
- Build and track data models & dashboards (cost per product/component/region/service partner)
- Lead cross-functional coordination (Finance, Quality, Field Operations, Supply Chain, Legal)
- Support audits and ensure compliance with internal/external controls
- Contribute to digitalization (automation, data structures, warranty systems)
- Manage supplier-related processes (credit notes, reporting, scrapping workflows)
Nasıl birini arıyoruz? - Bachelor’s Degree in Industrial Engineering or Business Administration and Management, equivalent administrative discipline
- Minimum 4 years’ experience in HVAC after sales service warranty / service finance ( Preferred)
- High analytical ability, critical reasoning, risk-based judgement
- Knowledge of HVAC equipment, system components, and failure mechanisms
- Commercial acumen & contract governance literacy2
- Stakeholder alignment, influence management, conflict resolution
- Advanced MS Excel / PowerBI / SQL literacy (preferred)
- Experience in ERP/SAP warranty modules or equivalent CRM/Service platforms
- Ability to interpret technical failure data & digital service logs
- Demonstrated experience in warranty cost control or service performance management
- Minimum Upper-intermediate or Advance English level with fluency
- Bachelor’s Degree in Industrial Engineering or Business Administration and Management, equivalent administrative discipline
- Minimum 4 years’ experience in HVAC after sales service warranty / service finance ( Preferred)
- High analytical ability, critical reasoning, risk-based judgement
- Knowledge of HVAC equipment, system components, and failure mechanisms
- Commercial acumen & contract governance literacy2
- Stakeholder alignment, influence management, conflict resolution
- Advanced MS Excel / PowerBI / SQL literacy (preferred)
- Experience in ERP/SAP warranty modules or equivalent CRM/Service platforms
- Ability to interpret technical failure data & digital service logs
- Demonstrated experience in warranty cost control or service performance management
- Minimum Upper-intermediate or Advance English level with fluency
